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Reference received July 2016
Dear Linden,
Re-roofing and re-pointing to pitched and upper flat roof at 15-17 Crown Street Halifax, HX1 1TT
Further to my site visit yesterday, I wish to confirm that this morning, we have asked our bank to transfer the final payment to you in respect of your invoice.
It was good of you to meet me on a Sunday morning and I appreciate this.
The work you have carried out is not only of a high standard, but I can clearly see (even in my retirement but as an ex-property surveyor) that you have exercised great care and attention to detail, in all that you have done.
The pointing to the chimney stack, the capping of the pots, the embedding of the stepped flashings and aprons, and the excellent lip to prevent rainwater overflow from the adjacent roof – all carried out so well – I remain very impressed and would not hesitate in recommending you, for your competence, thoughtfulness, tidiness and professional quality of roofing work.
With the new roof insulation, guttering and the new Kemper System flat roof, our minds are now at rest that our top floor tenants in Apartments 5 and 6 should be able to enjoy lower heating bills and little risk of water ingress, if we have another wet Winter, like last year.
Additionally those, in the apartments below whose side-wall had been affected by some slight dampness caused by the adjacent roof rainwater overflowing and running down that wall, should now be able to benefit from an absence of any damp as the new lip and rainwater goods take the rainwater to the appropriate guttering and downpipes.
Would you also please thank Carl for leaving the scaffolding up, to enable me having returned to the UK, to make the inspection.
Best wishes and many thanks once again,
Yours sincerely,
Max and Judy Morrison
Alpine Roofing carried out some chimney stack and general roofing repairs at my property. The chimney stack was over 8 ft tall and the works involved resetting the pots, pointing and other general damage to the roof, guttering and bay window roof.
The works were completed to an exceptional standard and I had no complaints. Linden also appreciated the urgency of the job and completed some of the final remaining tasks on a Sunday to avoid any unnecessary delays with my neighbours house sale completion.
Excellent customer service and I would not hesitate to recommend Linden\’s services to others. Linden also liaised with my neighbour to ensure the works on the chimney stack of our semi-detached house were completed to both owners satisfaction.
Miss Teague, Shibden, Halifax